m99club Terms & Conditions

  Age and Location

To use m99club's services, you must meet the following requirements:

• You must be 21+ years of age.
• You must play on your own behalf and must not play on behalf of any third party.
• You must reside in a location where online casino gaming is legally permitted under local laws.
• Each person may open only one account using their own verified personal details.

  Prohibited Players

The following individuals are not permitted to participate:

• Those who are aware that they are personally vulnerable to harm from gambling.
• Those who have previously requested a self-exclusion from gambling.
• Players who have been temporarily suspended or banned by m99club.
• Our staff, domestic and international agents, and their family members.

  Account Registration

• You must register with your real information to access all services.
• Each person may only open one account. Duplicate accounts may be closed.
• Only one account can be linked to a phone number.
• If any of your account details change, you must notify us immediately.

  Account Security

• Do not share your login credentials with anyone.
• Lending, selling, or transferring your account to another person is strictly prohibited.
• Any unauthorized access or suspicious activity on your account must be reported immediately.
• You are personally responsible for all activity that occurs on your account.

  Account Suspension

m99club may suspend or close an account without prior notice in the following circumstances:

• If a breach of these terms is found.
• If fraud, money laundering, or other irregular activity is suspected.
• If a player's personal information is found to be incorrect.
• If actions are taken that violate applicable laws.

  Deposits

• Minimum deposit amount: 3,000 Ks
• Deposit methods: KBZPay, Wave Money, AYA Pay, and bank transfer
• After a deposit, funds will be credited almost instantly and reflected in your wallet balance.
• Any fees related to deposits depend on the payment method and are borne by the player.
• Deposits must be made from your own payment method only; third-party deposits are not allowed.

  Withdrawals

• Minimum withdrawal amount: 30,000 Ks
• Withdrawal processing time: within 5 — 30 minutes
• Withdrawals can only be made to the same payment method used for the deposit.
• Your KYC (identity verification) must be completed before you can make a withdrawal.
• If a suspicious transfer is detected, the withdrawal may be temporarily placed on hold for investigation.

  Welcome Bonus

m99club offers a 100% bonus on your first deposit — up to 200,000 Ks.

• Example 1: Deposit 20,000 Ks and receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks. To withdraw the bonus, you must wager 20,000 Ks × 10 = 200,000 Ks.
• Example 2: Deposit 420,000 Ks and receive a 200,000 Ks bonus, giving you a balance of 620,000 Ks. To withdraw the bonus, you must wager 200,000 Ks × 10 = 2,000,000 Ks.

  General Bonus Terms

• Winnings from a bonus cannot be withdrawn until the wagering requirement has been met.
• To withdraw bonus winnings, you must wager 10 times (10x) the bonus amount first.
• If anyone is found to be abusing the bonus system, the bonus and related funds may be forfeited.
• Hedge betting and unbalanced wagering patterns are prohibited while bonus promotions are active.
• m99club may modify bonus terms at any time and will notify players in advance.

  VIP and Cashback Rewards

Players at each m99club VIP tier can receive the following weekly cashback rewards:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

VIP tier progression is determined by a player's continued activity and overall participation.

  General Game Rules

• All games use certified Random Number Generator (RNG) technology, so results are fair by design and cannot be predicted in advance.
• m99club is not responsible for issues caused by connection drops during gameplay. Server records will be treated as the definitive result.
• Players are responsible for maintaining a stable connection on their end during play.
• Any game round affected by a technical malfunction may be declared void.

  Prohibited Actions

• Using software exploits, bots, or automated tools in gameplay is strictly prohibited.
• Deliberately attempting to exploit bugs in the game system.
• Coordinating actions across multiple accounts (collusion).
• Any deliberate attempt to abuse promotions.
• Attempting to manipulate game results (match fixing).

  Providing Accurate Information

All information provided when registering an account at m99club must be accurate and complete. Accounts opened with false information may have financial transactions suspended. Any changes to personal details must be updated promptly.

  Anti-Money Laundering

All funds held at m99club must come from legitimate sources. Depositing or transacting with money obtained through money laundering or illegal means is strictly prohibited. Where suspicious activity is identified, transactions may be suspended and the matter handled in accordance with applicable law.

  Responsible Gaming

m99club places responsible gaming at the top of its priorities. Tools are available to help players set their own limits. Our 24-hour Live Chat support can assist with any issues arising from gameplay. You can learn more on the Responsible Gaming page.

  Copyright Protection

All content on the m99club website — including game graphics, logos, designs, code, and other software materials — is the intellectual property of m99club. Players may not:

• Copy, distribute, or modify any content without prior written permission from m99club.
• Reverse engineer any software.
• You are granted only a limited, personal, non-transferable right to view this website.

  Service Delivery Terms

• m99club services are provided "as-is". Please be aware that technical disruptions may occur from time to time.
• m99club is not liable for losses caused by a player's own connection issues, personal hardware faults, or third-party software problems.
• Players should be aware that services may be temporarily suspended due to maintenance or unforeseen circumstances.
• m99club is not liable for financial losses resulting from a player's own decisions during gameplay — players must understand that gambling involves the risk of losing money before they play.

  Decision-Making Authority

m99club's decisions on game results and bonus matters are final. Server records are considered authoritative data. Where there is a discrepancy between server records and a player's submitted screenshot or claim, the server records will prevail.

  Data Protection

m99club protects players' personal information using SSL encryption technology. You can read in detail how your personal data is collected, stored and used in our Privacy Policy.

  Data Storage and Sharing

• Player data may be stored to meet legal requirements and to improve our services.
• Players' personal information will not be sold or shared with third parties, except where necessary to support our operations.
• If required to fulfil legally mandated obligations, player data may be disclosed to the relevant authorities.

  Changes to Terms

m99club reserves the right to update these terms at any time. Continued use of the platform after changes are posted on this page will be considered acceptance of those changes. For significant changes, we will make every effort to notify players in advance.

  Service Termination

• Players may close their account voluntarily at any time by requesting through Live Chat.
• m99club may suspend or terminate service without prior notice if these terms are violated.
• After termination, any remaining verified funds will be returned to the relevant player (exceptions may apply during periods when issues are being resolved).

  How to Submit a Complaint

If an issue arises related to gameplay or our services, players should:

• Submit the complaint to m99club within 30 days of the issue occurring.
• You can contact us via Live Chat (24 hours) or at [email protected].
• Providing a detailed description of the issue, your gameplay history and relevant screenshots will help us resolve it faster.

Please note that if a player is still unsatisfied after m99club has provided a response, further steps may be taken.