Legal Policies

m99club Privacy Protection Policy

Your personal information is important to us. This policy clearly explains what data we collect, how it is stored, used, and protected.

Protected with SSL Encryption
Policy Compliant with Legal Requirements
Written in Myanmar Language

Introduction — About This Policy

This Privacy Policy ("Policy") governs how personal information is handled between m99club ("we", "service provider") and players ("you", "user") who use its services and website m99club.app.

By using m99club's services, you are considered to have read, understood, and agreed to the terms of this Policy. If you do not agree with this Policy, please contact us immediately before using our website or services.

We never sell, rent, or pass your personal information to third parties for commercial purposes.

Last updated: 30 October 2026

1

Personal Information We Collect

m99club collects the following personal information with the user's consent only, in order to keep all services running smoothly and to ensure the security of players' accounts—

Information provided directly

  • Name, date of birth (to verify age 21+) and contact phone number or email address provided at registration
  • Payment information provided when linking payment services (KBZPay, Wave Money, AYA Pay, bank transfer) — we do not store full numbers; they are kept in encrypted form only
  • Messages and responses provided when contacting support
  • Responsible gambling self-assessment and protection request forms

Information collected automatically

  • IP address, browser type, device model, screen resolution and operating system
  • Pages viewed on the website, time spent and click patterns
  • Information obtained from cookies and similar tracking technologies (see Section 5)
  • Games played, bonuses claimed and deposit/withdrawal records
2

How we use personal information

We use the information we collect only for the purposes described in this policy—

  • Account creation and management — to create, verify and protect your m99club account
  • Payment processing — to process deposits and withdrawals (minimum deposit 3,000 Ks, minimum withdrawal 30,000 Ks) smoothly and securely
  • Service improvement — to analyse players' playing patterns and preferences in order to provide a better service
  • Security and fraud prevention — to detect and block suspicious activity, money laundering and unauthorised access
  • Legal compliance — to comply with applicable legal and regulatory requirements
  • Player communications — to send service notifications, policy updates and support-related messages
  • Responsible gambling support — to provide tools that help prevent gambling-related problems

We do not share your data with third parties for advertising purposes without your consent. Any promotions we run relate to our own services only.

3

Personal information sharing and third parties

We may share your personal information only in the following circumstances—

  • Service providers — third parties whose assistance is essential for us to deliver our services, such as payment processors (KBZPay, Wave Money, AYA Pay, banks) — they are contractually bound to use your data only for the purpose we direct
  • Legal proceedings — situations where disclosure is required by law, court order or legal obligation
  • Security purposes — where action is necessary with anti-money-laundering, fraud detection and player protection organisations
  • Business changes — in cases involving a company merger or data transfer — you will be notified in advance of any such change

We will never sell, rent or share your personal information for advertising purposes.

4

Data retention and deletion

We retain your personal information in accordance with the following principles—

  • Player account data — retained for the duration the account is open and may be kept after closure for as long as required for legal proceedings
  • Payment records — retained in accordance with legal requirements for anti-money-laundering and legal purposes
  • Communication records — retained for a reasonable period for player service improvement and dispute resolution
  • Data deletion requests — when you request deletion of your data, we will act promptly unless there are legal restrictions

Data for which the service purpose has been fulfilled and no legal action is required will be deleted or anonymised by us immediately.

5

Cookies and tracking technologies

m99club uses cookies and similar technologies to improve your service experience and understand how the website is used—

  • Essential Cookies — required for the website to function properly and to maintain your session for the duration of your login
  • Functional Cookies — to remember your language preference, display settings, and website configurations
  • Analytics Cookies — to understand website traffic patterns and improve our service — this information is aggregated only and does not identify you personally

You can block cookies through your browser settings. Please note that some parts of the service may not work properly if you do.

6

Data Security Technologies

We take the protection of your personal data very seriously. These are the technical safeguards we use—

  • SSL / TLS Encryption — all data transferred between you and our servers is encrypted
  • Access Control — access to your data among staff is restricted on a need-to-know basis
  • Payment Data Protection — players' payment information is protected through tokenization rather than being stored in full
  • Regular Audits — data protection systems are regularly reviewed and maintained
  • Data Breach Response — in the event of a data breach, affected players will be notified immediately in accordance with legal requirements

While we protect your data as best we can, we are transparent that no internet connection can guarantee 100% security. We recommend using a strong password to protect your account.

7

International Data Transfers

Some of m99club's servers and data operations may be located in countries outside Myanmar. When this is the case, we—

  • Verify that adequate data protection practices are in place in the country to which data is transferred
  • Continue to apply encryption and consistent data protection standards
  • Enter into data protection agreements with data processors

By using our service, you are considered to have consented to such data transfers being carried out.

8

Child Protection

m99club's services are for adults aged 21+ only.

  • We have no intention of collecting personal data from anyone under the age of 21
  • We ensure that age verification is carried out at the time of registration
  • If we discover that data from a player under 21 has reached us, we will delete it immediately

If you believe someone under 21 has registered, please contact us at [email protected].

9

Policy Changes

We may review and update this privacy policy from time to time. If changes are made—

  • The "Last Updated" date on this page will be revised
  • Players will be notified before significant changes take effect
  • Continuing to use the service after changes are made is considered acceptance of the updated policy

If you do not agree with the changes, please contact us immediately or stop using the service.

Your Privacy Rights

As an m99club player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected].

Right to Access

The right to obtain a copy of the personal data we hold about you

Right to Rectification

The right to request correction of inaccurate or incomplete personal data

Right to Erasure

You may request deletion of your personal data where no legal restrictions apply

Right to Restriction

The right to request that processing of your personal data be restricted

Right to Data Portability

You may receive your personal data in a readable format and transfer it from one place to another

Right to Object

The right to object to certain processing of your personal data — in particular, processing for marketing purposes

Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to submit a data protection complaint, please reach out to us through our contact channels—

We act on any personal data request promptly upon receipt. We will not delay unless there is a legal reason requiring data disclosure.

Your Privacy Is Protected by Us

m99club takes responsibility for protecting Myanmar players' personal data using SSL encryption and secure data handling.

Questions about Privacy Protection

m99club collects your name, date of birth, contact details, and payment information provided at registration as core personal data. In addition, website usage patterns, IP addresses, and gaming history are collected automatically. We do not collect data that is not needed to provide our services.

We do not sell, rent, or share your personal information for advertising purposes. Where sharing with service providers such as KBZPay, Wave Money, and AYA Pay is necessary to process payments, data protection agreements are in place. The only exceptions are disclosures required by law.

Send a deletion request to [email protected] or contact us via Live Chat. We will remove your data promptly, except for data that must be retained for legal purposes (such as payment records).

Yes. You can block cookies in your browser settings. However, please note that some features — such as session management and remembering your preferences — may not work correctly, which could affect your experience.

We protect payment information (KBZPay, Wave Money, AYA Pay, bank transfers) using tokenization, so your full payment data is not stored in plain form on our servers. All payment transactions are processed with SSL encryption.

Player account data is kept for as long as the account remains open. Payment records are retained for the period required by law. Data that is no longer needed for legal purposes is deleted promptly after an account is closed.

If the policy changes, the "Last updated" date on this page will be updated. For significant changes, we will notify you in advance through your registered contact details. We encourage you to check this page regularly and pay attention to any notifications while continuing to use our services.