m99club Frequently Asked Questions

The minimum withdrawal amount at m99club is 30,000 Ks. If your balance is below that amount, you cannot withdraw, so make sure your balance is sufficient before requesting. Withdrawals are normally processed within 5–30 minutes.

Bonus funds cannot be withdrawn directly. If you receive a 100% welcome bonus, you must wager that bonus amount 10 times before you can withdraw any winnings from it. For example — if you receive a bonus of 20,000 Ks, you must wager 200,000 Ks before you can withdraw. This is known as the bonus Wagering Requirement.

Yes. m99club processes withdrawals around the clock, so you can request one at night or on holidays, and funds normally arrive within 5–30 minutes. If you experience any issues, contact us via Live Chat.

No. Withdrawals can only be transferred to a wallet or bank account registered in the name of the account holder. Transfers to third-party accounts are not allowed. This policy is in place to protect the security of funds and the player themselves.

Yes, you can deposit with Wave Money. Wave Money users can transfer directly from their Wave phone number to top up their m99club account, starting from a minimum of 3,000 Ks. Your balance will be updated shortly after the deposit.

You can deposit at m99club using four methods: KBZPay, Wave Money, AYA Pay, and Bank Transfer. All of these methods are widely used in Myanmar, making it easy for players to deposit. Those without a digital wallet can choose the Bank Transfer option.

You can start with a minimum of 3,000 Ks per deposit. Regardless of the method — KBZPay, Wave Money, AYA Pay, or Bank Transfer — the minimum amount is the same. This limit applies equally to all players.

Log in to m99club and go to the deposit page, then select KBZPay. Transfer to the KBZPay number shown and upload a screenshot from your KBZPay account as proof. Confirmation is usually completed within a few minutes.

m99club does not charge any commission on deposits. However, your bank or payment provider may apply their own fees, so please check your bank or wallet's terms in advance. m99club will never deduct any deposit fee on our end.

If you want to set your own limits, contact our support team via Live Chat and request a deposit limit. m99club supports this because responsible gaming comes first. Controlling your own budget is the foundation of being a good player.

If you are experiencing gambling problems, you can reach m99club's 24/7 Live Chat support in Myanmar language. You can request self-control tools — deposit limits, a temporary break, and self-exclusion — to be set up for you. You can also contact us by email at [email protected].

All games at m99club are for adults aged 21 and above only. Anyone under 21 is not permitted to open an account. We kindly ask parents to take steps to prevent their children from accessing the site.

Yes. You can request a Cooling-Off Period through Live Chat, during which access to your account will be restricted. If you need longer-term protection, Self-Exclusion is also available, and during that period you will not be able to make deposits or play.

m99club uses SSL encryption to protect players' personal information and financial data. Access controls and data retention policies are also outlined in our Privacy Policy.

If you want to strengthen your account login security, contact us via Live Chat and request two-factor authentication. With this enabled, both your OTP code and password must be correct to log in, giving effective protection against unauthorised access.

Never share your OTP code with anyone. m99club Live Chat agents will never ask for your OTP. If someone requests it, it may be a phishing attempt — cut off contact immediately and report it to [email protected]. Your OTP is your personal secret code.

The official m99club website is https://m99club.app. Always check the URL — if it looks slightly different (m99club.net, m99club.com, m99c1ub.app, etc.), do not enter. Check that the padlock icon (HTTPS) appears in your browser's address bar. Also be alert if the layout or services look different from what you expect.

Change your password immediately and notify our support team via Live Chat. We can help you review suspicious login records. We can also work with you on further steps to handle any financial losses.